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optime
PostPosted: Thu Jun 18, 2009 4:17 pm    Post subject: Cannot start Demo Reply with quote



Joined: 01 Nov 2007
Posts: 5

Congratulations to shipping Version 2!

Unfortunately the Demo does not work for me on Germany Vista 64bit SP2.

A few observations:

- I installed the 64bit version only but the final screen offered to start the 32bit version

- When starting the 64bit version a "Critical error" window pops up that says: "Error creating console log file", followed by an "Error" window that says "Error initiating the console". The Grome app window opens but File->Open does not open a file open dialog (the app's background is all white). The application can only be exited with Alt+F4.

- When starting the 64bit version as administrator Grome.exe crashes "BEX64m StackHash_0c33"

Thanks for looking into this.
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optime
PostPosted: Thu Jun 18, 2009 4:26 pm    Post subject: Reply with quote



Joined: 01 Nov 2007
Posts: 5

FYI, the Demo starts fine (but only as Administrator) when switching to dedicated graphics (I'm testing this on a notebook).
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ALicu
PostPosted: Thu Jun 18, 2009 8:43 pm    Post subject: Reply with quote



Joined: 12 Feb 2007
Posts: 1259

Hmm, yes I recommend using admin mode since in non-admin, in Vista, the strange thing is that sometimes, you don't have access to files that you've created.

Also I recommend using a decent video card with good OpengGL support (Nvidia or ATI). Intel integrated chipsets have notorious buggy OpenGL drivers we can't do anything about it.

About running 32 bit at the end of the setup, we know about this, it is an error in the setup script we will fix shortly.

Regards,
Adrian L.
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