www.quadsoftware.com
FAQ  FAQ   Search  Search   Memberlist  Memberlist   Usergroups  Usergroups
Register  ::  Log in Log in to check your private messages


Post new topic  Reply to topic
 Wacom Tablet Navigation « View previous topic :: View next topic » 
Author Message
CMoss
PostPosted: Thu Jan 05, 2012 8:00 pm    Post subject: Wacom Tablet Navigation Reply with quote



Joined: 05 Jan 2012
Posts: 5

I want to purchase Grome, but have been unable to navigate in the software with a tablet. It seems silly to always switch back and forth between the mouse and tablet. Is there an option I need to change? Moving seems to work ok, although its too slow. Rotating is way too fast, and zooming doesn't seem to work at all.
Back to top
View user's profile Send private message
ALicu
PostPosted: Fri Jan 06, 2012 8:31 am    Post subject: Reply with quote



Joined: 12 Feb 2007
Posts: 1326

Hello,

Is the software detecting your table? I mean does it respond to table movement? It may be that the software doesn't property detect your tablet and that is why it either doesn't recognize it or it applies incorrect movement speeds.

Please send me the console.log file from Builder/bin64/logs (if you are using 64bit build) or Builder/bin32/logs (if you are using 32bit build). I will try to detect from the log file if the tablet is correctly detected.

Also, a table driver for Wacom that I know it is working with Grome is the following:

www.quadsoftware.com/storage/WacomTablet_604-4.exe

Let me know if you can try this and if it makes any difference.

Kind Regards,
Adrian L.
Quad Software
Back to top
View user's profile Send private message
CMoss
PostPosted: Fri Jan 06, 2012 5:25 pm    Post subject: Reply with quote



Joined: 05 Jan 2012
Posts: 5

It's being detected, but it's unusable for navigation. It acts nothing like the mouse does. The movement is not sensitive enough, and the rotation is way to sensitive with a tablet. Is there an option to adjust this?

Also, when I right click and move the mouse it rotates the camera. But when I right click and move the tablet, it moves my view. Why is the behavior different?


The driver doesn't seem to make a difference.
Back to top
View user's profile Send private message
ALicu
PostPosted: Fri Jan 06, 2012 6:57 pm    Post subject: Reply with quote



Joined: 12 Feb 2007
Posts: 1326

Hi,

Tablets always appear as detected. If the driver is not present or if not properly installed, tablet is seen as a simple mouse but the movement and button operations may not be correct. When I don't have the tablet driver installed the rotation, for example, is very very fast, unusable. Also there is not pressure. I believe this is your case since when driver is installed tablet works correct for our users. That is why I need the console file, to be sure that is properly detected by our program. Please try to send console.log. You can email me to licu at quadsoftware dot com.

Kind Regards,
Adrian
Back to top
View user's profile Send private message
CMoss
PostPosted: Fri Jan 06, 2012 8:25 pm    Post subject: Reply with quote



Joined: 05 Jan 2012
Posts: 5

Sent an email.
Back to top
View user's profile Send private message
ALicu
PostPosted: Sat Jan 07, 2012 7:04 am    Post subject: Reply with quote



Joined: 12 Feb 2007
Posts: 1326

Hi,

From the log file, tablet seems to be detected. So it must be an issue with Grome on your systems. What tablet model do you have? Can you post a small video capture with the broken navigation? If you don't have anplace to upload it I can send you a FTP acount.

Kind Regards,
Adrian
Back to top
View user's profile Send private message
Finstern
PostPosted: Sat Jan 07, 2012 9:54 pm    Post subject: Reply with quote



Joined: 09 Mar 2010
Posts: 24

I will try next week when I will get back to home where I have my wacom.
Will give it a try and tell you how it's working for me.

I'm wondering, aren't there standard drivers included in windows 7 for wacom tablet ?
Should I install the special driver from wacom or better to work with microsoft included driver for best reaction with grome ?
Back to top
View user's profile Send private message
ALicu
PostPosted: Sun Jan 08, 2012 6:38 am    Post subject: Reply with quote



Joined: 12 Feb 2007
Posts: 1326

Ok, thank you. I will also add in the to-do list customizable button assignments and sensitivity for the tablet input (for now it takes the settings from mouse but the default ones should be fine).

As for the drivers, yes it should work with the default ones. The one I gave you may be actually older. But they are the ones (or newer) to use for XP and older OS. In general all the drivers should work the same but in the past we had some strange experiences with Wacom tablets (they change the beaviour of the tablet SDK). Stranger part is that Windows doesn't have a standard SDK to work with tablets. There is a library made by tablet producers and not very up to date to work with. The OS support for tablets is basically inexistent. I wil check Windows 7 to see if there is some default SDK.

Kind Regards,
Adrian L
Back to top
View user's profile Send private message
Finstern
PostPosted: Sun Jan 08, 2012 7:23 pm    Post subject: Reply with quote



Joined: 09 Mar 2010
Posts: 24

Maybe because by tradition, windows is not the reference OS for numerics artists .. I suppose that mac have more decent and recent sdk (but I don't own any mac :p)
Back to top
View user's profile Send private message
ALicu
PostPosted: Thu Jan 12, 2012 8:55 am    Post subject: Reply with quote



Joined: 12 Feb 2007
Posts: 1326

Hello,

Now I've tested on Intous4 and everything is fine on my system. I've put a video capture here:
http://www.quadsoftware.com/storage/temp/intous4capture.mov

My driver version is: 6.1.6-7.

To be noted that:
- Rotation speed is fixed and it is the same as for the mouse
- Table button that is smaller and lower on the pen is for looking around.
- The other button (bigger and upper) is for strife. Strife speed is given by the global movement speed.
- Brush tools should work with pressure. If there is no pressure support then there is something wrong with the table communication in Grome.

If the strife speed is too small you can increase it with CONTROL pressed and then mouse wheel (up for faster speed and down for slower). Or you can select Speed -> Increse / Decrease by clicking on the left most small icon from the viewport upper right corner.

If the rotation speed needs to be changed this can be made only from a script. From Builder/Scripts/input.as you have:

g_input.MouseSensit(0.5f);

Change 0.5 to a bigger or lower value and restart Grome.

I've put in the to-do list the tasks to offer user friendly change of table buttons and sensitivity from the Grome UI.

Can you post a video of your issue? Maybe I can figure out what is wrong. But I suspect that it is a driver issue. Maybe you can try to remove and reinstall the driver (maybe remove your driver first and then install the driver I've provided in the link above).

Kind Regards,
Adrian L.
Back to top
View user's profile Send private message
CMoss
PostPosted: Wed Jan 18, 2012 6:25 pm    Post subject: Reply with quote



Joined: 05 Jan 2012
Posts: 5

I think I found the problem. By default the Wacom drivers set the Pen's lower button to be right click and the upper to be middle click. With grome this works fine, the navigation works as it should. But I have my pen set up with the buttons switched, with the lower button as middle click, and the upper button as right click. This doesn't seems to work at all.
Back to top
View user's profile Send private message
ALicu
PostPosted: Wed Jan 18, 2012 8:24 pm    Post subject: Reply with quote



Joined: 12 Feb 2007
Posts: 1326

Hi,

Yes, Grome is using the default button mappings. In the future updates we will add customization options for the tablet input.

Does your movement and look around speed function correctly now?

Kind Regards,
Adrian
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic  Reply to topic Page 1 of 1

Jump to:  



You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Based on a template by Dustin Baccetti
Powered by phpBB © 2001, 2005 phpBB Group